Pre-sales Questions

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Print FAQs

Q

How long does it take to set up new accounts?
Q

Where do I purchase a domain name?
Q

We are a small non-profit and can't afford your normal plans. 
Is there a less expensive option?
Q

What is your policy on spamming or bulk email? 
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Do you offer SSH or Telnet access?
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Are any scripts banned on your servers?
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What are your web hosting Terms of Service or Acceptable 
Use Policy?
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Do you support IMAP email accounts?
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Do you support ASP, JSP, or Cold Fusion?
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Do you have the GD libraries installed? What about Image 
Magick?
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Will my hosting account renew automatically?
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I want to move my existing website to your servers. How can 
I make sure the site doesn't experience long downtime?
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Can I purchase an SSL certificate from eMonsterhost?
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What type of backups do you perform?
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Do I get charged if I exceed my disk space or bandwidth?
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